Цитата:
Unfortunately, the documentation needs to be provided in English. To continue with the investigation of your complaint, we must request documentation to support your claim that the item is not authentic. Please obtain a document from an unbiased, third-party, such as a dealer, appraiser, or an organization that is qualified in the area of the item in question (other than yourself), which clearly identifies the item as not authentic. The document must specifically state how the item received differs from an authentic item and must include a detailed explanation of how the person evaluating the item determined that it is not authentic. If possible, the document should include a serial number, and must be on letterhead that includes the name, address, and phone number of the business or organization so that PayPal may contact them if necessary.